Additional Information

Additional Information
  • About us
  • How it works
  • FAQ
  • Fees
  • Locations
  • Contact Us
  • Shipping & Returns

Account Navigation

Account Navigation

Currency - All prices are in AUD

Currency - All prices are in AUD
 Loading... Please wait...
Hearing Exchange


Pre-purchase consultation fee: $150

If you wish to book a pre-purchase consultation, which consists of a comprehensive assessment and discussion as to which hearing aids may be most appropriate, the cost is $150.  This appointment will take approximately one hour.  Please contact us on 1800 889 410 or

to book an appointment.


Impression taking for earmoulds: $100

The cost of ear moulds is $100 extra on top of the price of the hearing aid.  This is to cover the cost of a clinician, who will need to see you before ordering your hearing aids to take impressions of your ears.  You can select the “mould” option on the hearing aid product page, and this charge will automatically be added to your account.


General Consultations

Our general consultations are billed at $180 per hour, and are billed in 15 minute intervals.  

Some examples are:

General service/hearing aid clean - $45-$90

Annual reassessment and hearing aid adjustment - $135-$180

Accessory programming - $90

Hearing aid tune and reprogram - $90